Cookie Policy | WorldDialer

1. Introduction

This Cookie Policy explains how Polyiota LLC (“WorldDialer,” “we,” “us,” “our,” or “Company”) uses cookies and similar technologies when you access and use our website at worlddialer.com (the “Website”) and our VoIP calling platform and related services (the “Services”). This policy applies to all visitors and users regardless of location. We are committed to transparency and compliance with applicable privacy and cookie laws, including the EU ePrivacy Directive, General Data Protection Regulation (GDPR), UK Privacy and Electronic Communications Regulations (PECR), California Consumer Privacy Act (CCPA), and California Privacy Rights Act (CPRA).

2. What Are Cookies

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently, remember your preferences, and provide information to website owners.

When you visit our Website, we may send one or more cookies to your device. A cookie contains a unique identifier and may remain on your device for the duration of your visit (session cookies) or for longer periods (persistent cookies). Cookies cannot execute code, deliver viruses, or access your hard drive directly. However, they do contain information about your browsing activity and may be linked to other data we hold about you.

3. How We Use Cookies

We use cookies for several important purposes:

To provide and maintain our Services, including authentication, account security, session management, and payment processing.
To understand how users interact with our Website and Services, including analyzing usage patterns and measuring website performance.
To remember your preferences, language settings, and other user-selected options to enhance your experience.
To comply with legal and regulatory obligations.

4. Types of Cookies We Use

4.1 Strictly Necessary Cookies

These cookies are essential for the functioning of our Website and Services. They enable core functionality such as secure login, user authentication, session management, account security, and payment transaction processing. These cookies are necessary to comply with security protocols and deliver the services you have requested. Strictly necessary cookies are exempt from obtaining prior consent under the EU ePrivacy Directive and similar regulations, as they are required for contract performance.

4.2 Performance and Analytics Cookies

We use Google Analytics to collect information about how visitors use our Website. These cookies track pages visited, time spent on pages, links clicked, and traffic patterns. This data helps us understand user behavior, optimize website performance, and improve the user experience. Performance cookies are not strictly necessary for service delivery but significantly enhance our ability to serve you effectively. Analytics data is anonymized and aggregated, though it may involve limited personal data processing.

4.3 Functional Cookies

These cookies remember your preferences and choices, such as language settings, regional preferences, and interface customizations. They enable us to tailor the Website to your specific needs and deliver a personalized experience on repeat visits.

4.4 Advertising and Targeting Cookies

WorldDialer does not use advertising cookies or targeting cookies. We do not engage in behavioral targeting, serve targeted advertisements, or participate in advertising networks. We do not sell your personal data to third parties for marketing purposes.

5. Third-Party Cookies

We work with trusted third-party service providers who may place cookies on your device. These providers operate under strict data processing agreements and are contractually obligated to use data only for purposes specified by WorldDialer.

5.1 Google Analytics

We use Google Analytics to analyze Website traffic and user behavior. Google Analytics sets cookies to track your activity across our Website. Google may also use this data to improve its own services. For more information about Google Analytics and how Google uses data, please review Google’s Privacy Policy.

5.2 Stripe Payment Processing

We use Stripe to process payments securely. Stripe may place cookies on your device to facilitate payment transactions, prevent fraud, and comply with regulatory requirements. Stripe operates under strict Payment Card Industry Data Security Standard (PCI DSS) compliance. For more information about Stripe’s privacy practices, please review Stripe’s Privacy Policy.

The following table details cookies used on our Website:

Cookie Name	Provider	Purpose	Type	Duration
PHPSESSID / Session ID	WorldDialer	Session management, authentication	Strictly Necessary	Session
csrf_token	WorldDialer	Security (CSRF protection)	Strictly Necessary	Session
auth_token	WorldDialer	User authentication and account access	Strictly Necessary	30 days
security_flag	WorldDialer	Account security and fraud detection	Strictly Necessary	Session
_ga	Google Analytics	Analytics — unique user identification	Performance/Analytics	2 years
_gid	Google Analytics	Analytics — session identification	Performance/Analytics	24 hours
_gat	Google Analytics	Analytics — request rate limiting	Performance/Analytics	1 minute
stripe_session_id	Stripe	Payment processing and fraud prevention	Strictly Necessary	Session
language_preference	WorldDialer	User language preference	Functional	1 year
theme_preference	WorldDialer	UI theme preference (light/dark mode)	Functional	1 year

Cookies may be stored on your device for different durations, depending on their purpose:

Session Cookies: These cookies are deleted when you close your browser. Session cookies are typically used for authentication, session management, and security purposes. They do not persist across separate browsing sessions.
Persistent Cookies: These cookies remain on your device for a specified period (ranging from several days to two years or longer), even after you close your browser. Persistent cookies are used for authentication, analytics, and functional preferences. Expiration dates are typically set based on business needs and user preferences.

You have several options to manage your cookie preferences and control the use of cookies on our Website:

When you first visit our Website, we display a cookie consent banner that informs you about the types of cookies we use and provides options to accept or decline non-essential cookies. You can modify your cookie preferences at any time by clicking the cookie preference settings or by clearing cookies from your browser. Your consent choices are saved and respected on subsequent visits.

8.2 Browser Controls

Most web browsers provide settings that allow you to control how cookies are handled. You can:

Accept or reject cookies on a per-site basis.
Delete all cookies stored on your device.
Disable cookies entirely (though this may limit functionality).
Use private or incognito browsing modes that do not save cookies.

Please note that disabling cookies may affect the functionality of our Website and your ability to use certain features of our Services.

8.3 Google Analytics Opt-Out

You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

9. Do Not Track Signals

Some browsers include a “Do Not Track” (DNT) feature that sends signals to websites indicating the user’s preference not to be tracked. Currently, there is no universally accepted standard for interpreting and responding to DNT signals. Our Website may not respond to or recognize DNT signals at this time. However, you can use the cookie management tools and browser settings described in Section 8 to control cookie placement and tracking.

10. Data Protection and Compliance

WorldDialer processes personal data collected through cookies in compliance with applicable data protection laws:

EU ePrivacy Directive and GDPR: We obtain prior informed consent for non-essential cookies under the ePrivacy Directive and process personal data in compliance with GDPR requirements, including lawful basis for processing, data subject rights, and international data transfer mechanisms.
UK PECR: We comply with the UK Privacy and Electronic Communications Regulations, which require clear cookie disclosure and consent management.
CCPA and CPRA: California residents have rights under the California Consumer Privacy Act and California Privacy Rights Act, including the right to know, delete, and opt-out of certain processing. Cookies may result in the collection of “personal information” as defined by CCPA/CPRA.

For more information about your privacy rights and how we process personal data, please review our Privacy Policy.

11. Security

While cookies are generally secure, we recommend using a secure, password-protected Wi-Fi network when accessing our Services. Cookies are transmitted in a secure manner, especially when HTTPS encryption is used. However, no method of transmission over the internet is entirely secure. If you have concerns about the security of cookies or your personal data, please contact us immediately.

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. The “Effective Date” at the top of this policy indicates when it was last updated. We will notify you of significant changes by posting the updated policy on our Website or by sending you a notice via email if we have your contact information. Your continued use of our Website and Services following the posting of changes constitutes your acceptance of the updated Cookie Policy.

13. Contact Us

If you have questions about this Cookie Policy, concerns about our cookie practices, or wish to exercise your rights regarding cookies and personal data, please contact us at:

WorldDialer Polyiota LLC Email: support@worlddialer.com Website: worlddialer.com

You may also submit a request through our Website’s contact form or support portal. We will respond to your inquiry within thirty (30) days or as required by applicable law.